Avorix Terms & Conditions

Read the official Terms & Conditions for using Avorix's vehicle logistics and technology platform. Understand your rights, responsibilities, and our legal framework.

Introduction

Thank you for selecting Avorix Inc. ("Avorix"). as your trusted partner for vehicle logistics and technology solutions. By accessing or using any of our services including but not limited to our transportation brokerage offerings and proprietary digital platform you, as an individual or on behalf of a business entity, agree to be bound by the following Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you and Avorix.

In the event of a conflict between these Terms and any other agreement, invoice, bill of lading, service document, tariff, or communication issued in connection with our services, these Terms shall govern and take precedence. No verbal or written communication, policy, or document—unless explicitly approved and issued by an authorized officer of Avorix, shall modify or override these Terms.

These Terms are exclusive to Avorix Inc. and are not subject to amendment by any third party, service partner, or customer representative unless authorized in writing by Avorix.

IMPORTANT NOTICE: THESE TERMS INCLUDE SPECIFIC LEGAL PROVISIONS REGARDING HOW DISPUTES BETWEEN YOU AND AVORIX MUST BE RESOLVED. EXCEPT IN LIMITED INSTANCES, ALL DISPUTES MUST BE HANDLED THROUGH INDIVIDUAL, FINAL, AND BINDING ARBITRATION. YOU WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, MASS ACTION, OR REPRESENTATIVE PROCEEDING. PLEASE REVIEW SECTION 12 CAREFULLY TO UNDERSTAND YOUR OBLIGATIONS AND RIGHTS UNDER THIS AGREEMENT.

1. Definitions

For purposes of these Terms & Conditions, the following terms are defined as follows:

• “Avorix,” “we,” “us,” or “our”: Refers to Avorix Inc., including its parent company, affiliates, subsidiaries, officers, directors, employees, contractors, and authorized agents.
• “Customer,” “you,” or “your”: Refers to any individual, organization, business entity, or authorized representative who accesses, uses, or subscribes to the services offered by Avorix, including through our website, platform, or technology-enabled systems.
• “Services”: Encompasses the full range of products and offerings provided by Avorix, which may include but are not limited to vehicle transport coordination, brokerage functions, software tools, data analytics, tracking technology, logistics management platforms, and any related features or content.
• “Carrier”: Refers to independent, third-party transportation providers contracted through Avorix to perform the physical movement of vehicles or cargo as part of the Services.
• “Platform”: Refers to the proprietary software systems, web-based applications, and technology infrastructure made available by Avorix for the purpose of managing, booking, tracking, or optimizing transportation and logistics workflows.
• “Order”: Refers to a formal request submitted by the Customer to utilize one or more of Avorix’s Services, including but not limited to vehicle shipments, software access, or logistics coordination.
• “Shipment”: Refers to the specific vehicle(s) or freight designated for transportation under a confirmed Order.
• “Bill of Lading”: Refers to the official shipping document issued by the Carrier to the Customer, acknowledging receipt of the Shipment and outlining essential transport details such as origin, destination, vehicle condition, and liability terms.
• “Tariff”: Refers to a published or contractually agreed-upon schedule of rates, charges, fees, or conditions applicable to the transportation services rendered by the Carrier.
• “Arbitration”: Refers to the binding process through which disputes arising under these Terms are resolved privately by a neutral third party, rather than through litigation in public courts.

2. Acceptance of Terms Acknowledgment

By accessing, registering for, or using any part of the services provided by Avorix Inc. including our platform, software tools, logistics solutions, or other related content—you confirm that you have read, understood, and agree to comply with these Terms & Conditions, including any updates or future revisions.

Authority and Representation

If you are using Avorix’s Services on behalf of a business, corporation, nonprofit, or any other legal entity (collectively referred to as an “Entity”), you represent and warrant that you have the full legal authority to bind that Entity to these Terms. In such cases, all references to “you” and “your” will include both you as an individual and the Entity you represent.

Ongoing Agreement

Your continued use of the Services constitutes your ongoing acceptance of these Terms. If you do not agree with any provision herein, you must immediately cease all access to and use of the Services.

Modifications and Updates

Avorix reserves the right to revise or update these Terms at its sole discretion and at any time. All updates will be posted on our website or communicated through other appropriate channels. It is your responsibility to review these Terms periodically. Your continued use of the Services following any modifications will signify your agreement to the revised Terms.

Electronic Consent

You agree that your use of Avorix’s Services, including actions such as clicking “accept,” submitting an Order, or otherwise engaging with our platform, constitutes your legally binding electronic signature. This electronic acceptance holds the same legal effect as a physical signature and creates a valid and enforceable agreement between you and Avorix.

3. Service Description

Comprehensive Solutions

Avorix offers a robust suite of transportation and technology services tailored for shippers, carriers, brokers, and logistics professionals. Our mission is to simplify and modernize the auto transport experience by integrating operational tools, data, and service coordination into a single, seamless environment.

Vehicle Logistics Coordination

Avorix facilitates the transport of vehicles by connecting customers with a vetted network of independent third-party carriers, ensuring timely, secure, and reliable vehicle movement.

Technology-Driven Platform

Our proprietary platform enhances the efficiency of transport operations with features like real-time tracking, digital order management, instant rate quoting, e-documents, and performance insights powered by automation and smart analytics.

Brokerage Role

Avorix operates as a federally licensed transportation broker, facilitating and managing the coordination between shippers and carriers to ensure service quality, transparency, and compliance throughout the delivery lifecycle.

Commitment to Innovation

We are dedicated to continuous improvement, deploying regular updates, adding new functionality, and ensuring Avorix remains a leader in transport technology innovation.

Customer Support & Guidance

Avorix provides responsive support to all users, including technical inquiries, service-related concerns, and platform training to ensure successful and confident use of our Services.

Third-Party Integrations

Avorix integrates with third-party systems like payment processors and CRM, subject to the independent terms and conditions of the respective providers.

4. License Grant & Restrictions

License Grant

Avorix Inc. grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services—including the Avorix platform, software tools, and any associated content—strictly for your internal business or personal purposes, and only in compliance with these Terms & Conditions.

Prohibited Uses

You agree not to engage in any of the following activities when using our Services: a) Altering, translating, reverse-engineering, decompiling, or attempting to discover the source code of any component of our platform or software. b) Using the Services for any unlawful, harmful, or unauthorized purpose. c) Renting, selling, licensing, distributing, or otherwise making our Services available to any third party without our express written consent. d) Interfering with or disrupting the performance or integrity of our servers, network infrastructure, or systems. e) Employing bots, spiders, data miners, or any other automated tools to scrape or extract data from the Avorix platform. f) Framing, copying, duplicating, or displaying any part of the Services or platform UI without prior written authorization from Avorix.

Intellectual Property Rights

All rights, ownership, and intellectual property in the Avorix platform and its underlying code, content, architecture, design, branding, and functionality are and will remain the exclusive property of Avorix Inc. These Terms do not grant you any ownership rights, only the limited license explicitly stated above.

Software Updates & Enhancements

Avorix may, at its discretion, deploy updates, improvements, patches, or new features to the Services. These changes may occur with or without prior notice, and you acknowledge and agree that Avorix is not liable for any impact such updates may have on your systems or workflows.

User Feedback

If you voluntarily submit suggestions, comments, improvements, or other feedback regarding Avorix Services ("Feedback"), you grant Avorix a royalty-free, worldwide, perpetual, irrevocable license to use, modify, and incorporate such Feedback into our Services without any obligation to compensate you or credit your contribution.

5. User Responsibilities

Accurate Information

You are responsible for providing and maintaining truthful, accurate, and complete information when creating an account or engaging with any Avorix service. Inaccurate or misleading information may result in delays, additional fees, or immediate suspension or termination of your access to our Services.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including usernames, passwords, and any multi-factor authentication methods. Any activity conducted through your account will be presumed to be authorized by you. If you suspect unauthorized access or a breach of your account, you must notify Avorix immediately.

Legal Compliance

All users are required to use the Avorix platform and related Services in full compliance with all applicable federal, state, local, and international laws and regulations, including but not limited to transportation laws, privacy laws, and data protection standards.

Prohibited Conduct

You agree not to misuse, tamper with, or disrupt Avorix’s systems or Services. This includes the intentional introduction of harmful code such as viruses, malware, or trojans, as well as any unauthorized access or attempted intrusion into Avorix servers, databases, or third-party infrastructure integrated with our platform.

Financial Responsibility

You are obligated to pay all applicable fees in a timely manner for services rendered by Avorix or its partners. Failure to fulfill payment obligations may result in late fees, disruption of Services, or referral to a collections agency.

Vehicle Preparation (If Applicable)

For customers utilizing our vehicle transport coordination services, it is your responsibility to ensure that the vehicle is properly prepared for shipment. This includes removing personal belongings, ensuring the vehicle is operable (unless otherwise arranged), and communicating any relevant conditions or restrictions to Avorix in advance.

Professional Conduct

You agree to engage respectfully and professionally with Avorix staff, contracted carriers, and other users. Abusive, harassing, threatening, or discriminatory behavior will not be tolerated and may result in restricted access or termination of your account.

Communication & Feedback

We welcome your feedback to improve our Services. Any feedback should be submitted constructively and respectfully. By submitting feedback, you agree that Avorix may use it at its discretion without obligation to you.

Monitoring Updates

You are responsible for staying informed by regularly reviewing messages, updates, or notifications related to your use of the Services. This includes system notices, changes to features, pricing, or Terms & Conditions. Failure to monitor communications may result in missed information critical to your continued use of the Services.

6. Payment

Fees and Charges

All Services provided by Avorix Inc. are subject to the fees outlined during the booking process or as published in official pricing materials. It is the user’s responsibility to review and understand applicable rates, fees, and conditions before confirming any Order. By proceeding with a service request, you agree to pay all associated charges.

Accepted Payment Methods

Avorix accepts a range of secure and widely used payment options, including major credit cards, debit cards, ACH bank transfers, and other approved electronic payment systems. You agree to maintain valid and up-to-date payment information and ensure sufficient funds are available at the time of transaction.

Invoicing

Invoices are typically generated upon the completion of services, unless otherwise agreed in writing. All invoices are due and payable upon receipt. Any delays in payment may impact your ability to access current or future services.

Late Payments

Invoices not paid by the due date may incur late payment fees. Continued delinquency may result in the suspension or termination of your access to the platform and services. In certain cases, non-payment may be reported to credit agencies or referred to collections, which may affect your credit standing.

Refunds

Refunds, where applicable, will be issued in accordance with the refund terms disclosed at the time of service booking or as described in Avorix’s official refund policy. All refund requests must be submitted within the time period stated in the policy and are subject to review and approval by Avorix.

Payment Disputes

If you believe a charge or invoice is incorrect, you must notify Avorix in writing within the dispute window stated on the invoice—typically 10 business days. We will make reasonable efforts to investigate and resolve the dispute in a timely manner, though some matters may require additional review time.

Taxes

You are solely responsible for any applicable sales, use, excise, or other taxes or governmental charges, whether domestic or international, arising from your use of the Services. Where required by law, Avorix will collect such taxes and remit them to the appropriate authorities on your behalf.

Additional Charges

Certain circumstances may result in additional service fees beyond the initial quote. Examples include but are not limited to: special vehicle conditions (e.g., inoperable status), expedited delivery requests, storage fees, or adjustments to the transport scope after the Order is confirmed. Customers will be informed of such charges prior to assessment, whenever possible.

Price Adjustments

Avorix reserves the right to update or adjust its pricing for services at any time. When pricing changes are implemented, users will be notified in advance via email, platform notice, or at the point of booking. Continued use of the Services after a price change constitutes acceptance of the new pricing terms.

7. Intellectual Property

Ownership

All content, designs, visual assets, logos, software, platform components, code, user interface elements, documentation, and related materials made available by Avorix Inc. are the exclusive property of Avorix or its licensors. These materials are protected under applicable laws, including international copyright, trademark, patent, trade secret, and other intellectual property rights.

Unauthorized Use

You may not copy, reproduce, distribute, publicly display, modify, or create derivative works from any portion of our Services without Avorix’s prior written authorization. Any unauthorized use of our intellectual property, in whole or in part, is strictly prohibited and may result in legal action.

Trademarks

The name “Avorix,” along with our logo, slogans, product names, and branding elements, are registered or unregistered trademarks owned or licensed by Avorix Inc. You may not use, reproduce, or reference our trademarks in any way—commercial or non-commercial—without our express written consent.

License Restrictions

While Avorix grants you a limited license to use the platform and Services in accordance with these Terms, this does not transfer any ownership rights. All rights not expressly granted are reserved. You agree that you do not acquire any proprietary interest in our intellectual property through your use of the Services.

Feedback and Contributions

If you submit ideas, comments, suggestions, or other feedback regarding any aspect of our Services (“Feedback”), you grant Avorix a perpetual, irrevocable, royalty-free, fully sublicensable, and transferable license to use, modify, publish, and incorporate that Feedback into our current and future products and services without any obligation of compensation or acknowledgment.

Third-Party Property

Some parts of our Services may include or interoperate with tools, plugins, APIs, or content developed by third-party providers. All intellectual property rights for such third-party components remain the sole property of their respective owners. Your use of those components is subject to their respective terms and conditions.

Intellectual Property Claims

If you believe that content available through the Avorix platform infringes upon your intellectual property rights, please notify us promptly by emailing legal@avorix.com with sufficient detail to allow us to investigate and respond appropriately. We take such claims seriously and are committed to addressing valid concerns in accordance with applicable law.

8. Third-Party Services

Third-Party Integrations

Avorix’s platform and related Services may include integrations with or provide access to third-party tools, applications, APIs, content, or services. These integrations are offered to enhance functionality and improve the overall user experience.

Disclaimer of Endorsement

The availability of third-party services or tools through the Avorix platform does not constitute an endorsement, sponsorship, or recommendation of such third parties. Avorix makes these integrations available for convenience only and does not warrant or assume any responsibility for the reliability, accuracy, or completeness of third-party services, content, or performance.

Independent User Responsibility

It is your responsibility to review and understand the terms of service, privacy policies, and other contractual obligations associated with any third-party tools or services you choose to access through Avorix. Your interactions and transactions with third parties are solely between you and the third-party provider, and Avorix bears no responsibility for any disputes, errors, or losses that may arise.

Data Sharing and Consent

Certain third-party integrations may require access to data stored in your Avorix account or transmitted through our platform. By activating or using a third-party integration, you authorize Avorix to share relevant data with that provider to facilitate the integration. You should only enable third-party services that you trust.

Limitation of Liability

Avorix is not liable for any damages, losses, performance failures, or disruptions caused by the use of third-party services, whether accessed through our platform or otherwise. Users are expected to exercise judgment and conduct appropriate due diligence before using any third-party tools.

Service Availability

We strive to maintain continuous compatibility with integrated third-party services, but Avorix does not guarantee the ongoing availability or uninterrupted functionality of any third-party component. Integrations may be modified, suspended, or discontinued by their respective providers at any time, and Avorix is not responsible for such actions.

Feedback and Issues

If you encounter any issues with third-party integrations or wish to provide feedback regarding your experience, we recommend first contacting the third-party provider directly. You are also welcome to share your feedback with Avorix, and we will make reasonable efforts to evaluate the concern and assist where possible.

9. Data & Privacy

Data Collection and Use

Avorix Inc. collects, stores, and processes data as necessary to provide our Services, maintain platform functionality, enhance user experience, and uphold the security and integrity of our systems. Information collected may include personal identifiers, contact details, service usage logs, transaction history, and other relevant technical and operational data.

User Consent

By using our Services, you acknowledge and consent to the collection, use, storage, and processing of your information in accordance with these Terms and our official Privacy Policy.

Privacy Policy Reference

Our Privacy Policy outlines in detail how Avorix collects, handles, safeguards, and shares personal data. We strongly encourage all users to read and understand our Privacy Policy prior to using the Services.

Data Security

We implement commercially reasonable and industry-standard technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our team regularly monitors for vulnerabilities and updates our practices to respond to evolving security threats.

Third-Party Data Sharing

Avorix does not sell or disclose your personal information to unaffiliated third parties without your explicit permission, except in circumstances required to deliver our Services, comply with legal obligations, enforce our rights, or respond to security threats or fraud.

User Rights and Data Access

You may request access to, correction of, or deletion of your personal data stored on our systems. To make such a request or raise privacy-related concerns, please contact us at privacy@avorix.com. We will respond in accordance with applicable data protection laws.

Cookies and Tracking Technologies

Avorix uses cookies, web beacons, and similar technologies to track user behavior, remember preferences, analyze site performance, and personalize experiences. You may control or disable cookies through your browser settings; however, doing so may affect certain functionalities of our Services.

Data Retention

We retain user data only for as long as necessary to fulfill the purposes for which it was collected, meet legal or regulatory requirements, enforce our Terms, or resolve disputes. When data is no longer required, it is securely deleted or anonymized.

Cross-Border Data Transfers

Your information may be processed or stored in servers located in jurisdictions outside of your country of residence. By using Avorix Services, you consent to such international transfers and understand that the data protection laws in those jurisdictions may differ from those in your home country.

10. Limitation of Liability

General Limitation

To the fullest extent permitted by applicable law, Avorix Inc., including its affiliates, officers, employees, agents, partners, licensors, and service providers, shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages—whether in contract, tort, or otherwise. This includes, but is not limited to, damages for lost profits, lost data, lost business opportunities, loss of goodwill, system failure, or other intangible losses resulting from: Your use of, or inability to use, the Services; Unauthorized access to or alteration of your transmissions or data; Any bugs, viruses, trojans, or harmful components transmitted by third parties; Interruptions, errors, or system unavailability; or Any content errors, omissions, or losses resulting from the use of or reliance on content made available via the Services.

Liability Cap

In no event shall Avorix’s aggregate liability to you for all claims, damages, or causes of action—regardless of form or forum—exceed the total amount you have paid to Avorix for Services during the twelve (12) months preceding the event giving rise to the claim, or one thousand U.S. dollars (USD $1,000), whichever is greater.

Third-Party Disputes

If you have a dispute with one or more users or third-party providers integrated into the Avorix platform, you release Avorix from any and all claims, demands, or damages (actual or consequential), known and unknown, arising from or in any way connected with such disputes.

No Warranties

Avorix provides all Services “as is” and “as available,” without warranties of any kind. To the extent permitted by law, Avorix disclaims all express, implied, and statutory warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free service performance.

Indemnification

You agree to defend, indemnify, and hold harmless Avorix, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of or access to the Services; (b) your violation of these Terms; or (c) your violation of any applicable laws or rights of third parties.

Filing Time Limitation

Any claim or cause of action you may have arising out of or related to your use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arises. Otherwise, the claim is permanently barred, regardless of any statute or law to the contrary.

11. Dispute Resolution

Initial Resolution in Good Faith

Before pursuing formal legal remedies, both you and Avorix Inc. agree to attempt to resolve any dispute, claim, or controversy arising out of or related to these Terms & Conditions (including their interpretation, breach, or enforcement) through informal, good-faith negotiations. The complaining party must initiate the process by sending written notice to the other party. Both parties agree to engage in efforts to resolve the matter for at least thirty (30) calendar days before filing for arbitration or litigation.

Binding Arbitration Agreement

If a resolution cannot be reached through informal negotiation, both parties agree to resolve any dispute (excluding claims for injunctive or other equitable relief) exclusively through final and binding arbitration administered by the National Arbitration and Mediation (NAM) or another mutually agreed arbitration provider. Arbitration will be governed by the provider’s applicable rules in effect at the time of the dispute. Unless otherwise agreed in writing, the arbitration will take place in the State of Delaware, where Avorix is incorporated. The parties will share arbitration costs unless the arbitrator determines cost-sharing would be unjust.

Waiver of Class Actions

You agree to resolve any dispute with Avorix solely on an individual basis. You waive any right to bring claims as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not combine your claim with that of any other party and may not preside over any form of a representative or class proceeding.

Governing Law

These Terms & Conditions and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

Arbitration Venue and Jurisdiction

Unless mutually agreed otherwise, the arbitration shall be conducted in the city where Avorix is headquartered. Both parties submit to the personal jurisdiction of the state and federal courts in that jurisdiction for purposes related to enforcement of this arbitration agreement, including compelling arbitration, entering judgment on an award, or seeking interim relief.

Right to Opt-Out

If you do not wish to be bound by the arbitration and class action waiver provisions above, you may opt out by sending written notice of your decision to opt out to legal@avorix.com or by mailing a written request to our official business address within thirty (30) days of first accepting these Terms. The notice must include your full name, contact information, and a clear statement that you are opting out of arbitration.

Failure to Opt-Out

Failure to submit a timely opt-out notice will constitute your consent to be bound by the arbitration and class waiver provisions.

12. Termination

Termination by Avorix

Avorix Inc. reserves the right to suspend or permanently terminate your access to the Services at any time, with or without prior notice, if we determine, at our sole discretion, that your conduct violates these Terms & Conditions, poses a risk to other users or third parties, interferes with platform operations, or for any other reason deemed necessary to protect our interests or enforce our policies. Upon termination, all rights and licenses granted to you under these Terms will immediately be revoked.

Termination by User

You may terminate your account and discontinue use of Avorix’s Services at any time by submitting a written request to our support team. Upon confirmation of termination, you must immediately stop all use of the Services and ensure compliance with any outstanding obligations.

Outstanding Financial Obligations

Termination of your account does not absolve you of payment for any services previously rendered or commitments already incurred. All unpaid invoices or pending charges become immediately due and payable upon termination.

Data Retention and Deletion

Following account termination, Avorix may retain your data for a reasonable period of time in accordance with applicable data retention laws and our internal policies. After this period, your data will be securely deleted or anonymized. Certain non-personal or aggregated data may continue to be used for analytics and service improvement.

Survival of Terms

Provisions of these Terms that by their nature should survive termination will remain in effect. This includes, but is not limited to, sections relating to intellectual property rights, limitation of liability, warranty disclaimers, indemnification, dispute resolution, and governing law.

Post-Termination Responsibilities

Even after your account is terminated, you remain bound by all obligations that accrued before termination and any clauses within these Terms intended to have continuing effect. You must not attempt to re-access or use the Services through another account unless authorized.

Account Reactivation

You may request reactivation of your account if it is in good standing and eligible under Avorix policies. However, previously stored preferences, data, or settings may not be recoverable, and you may be required to complete a new onboarding process.

13. Changes to Terms

Right to Modify

Avorix Inc. reserves the right to revise, update, or amend these Terms & Conditions at any time, at its sole discretion. Any such changes will become effective upon publication of the revised version on our website or through any other communication method deemed appropriate by Avorix.

User Notification

While we will make reasonable efforts to inform users of significant changes, such as through platform notifications, emails, or prominent banners, it is ultimately your responsibility to regularly review the Terms & Conditions to stay current with any updates.

Continued Use as Acceptance

Your continued use of the Services after any revisions are posted constitutes your acceptance of the updated Terms. If you do not agree to the modified terms, you must immediately stop using the Services.

Material Modifications

In the event of material changes that significantly affect your rights or obligations under these Terms, Avorix will provide more explicit notice, and where legally required, may seek your affirmative consent before the changes take effect.

Archived Versions

For transparency, Avorix maintains historical versions of these Terms & Conditions. Previous versions are available upon written request so users may review how the Terms have evolved over time.

Right to Disagree

If you disagree with any future modifications to these Terms & Conditions, your sole remedy is to discontinue use of the Services. Continued use after the effective date of any change will be considered your legally binding acceptance of the revised Terms.

14.Governing Law

Jurisdiction and Applicable Law

These Terms & Conditions, including any disputes or claims (whether contractual or non-contractual) arising from or related to their interpretation, enforcement, or breach, shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Exclusive Venue

Both you and Avorix agree that any legal action or proceeding related to these Terms—where not subject to arbitration, shall be brought exclusively in the state or federal courts located in Delaware. You and Avorix each consent to the personal jurisdiction of these courts for such matters.

Waiver of Jury Trial

To the fullest extent permitted by applicable law, both parties hereby knowingly and voluntarily waive their right to a trial by jury in any legal proceeding arising out of or relating to these Terms & Conditions.

International Use

Avorix operates and manages its Services from within the United States. We make no representations that the Services are appropriate or lawful for use outside of the U.S. If you access or use the Services from another country, you are solely responsible for complying with local laws and regulations.

Severability and Enforceability

If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The unenforceable provision shall be interpreted or replaced, to the greatest extent possible, in a manner consistent with the parties’ original intent.

15. Feedback & Communication

Encouragement of Feedback

Avorix Inc. values feedback from our users and believes it plays a vital role in helping us improve the quality, performance, and relevance of our Services. We welcome your ideas, comments, suggestions, and reviews to ensure we continue meeting your evolving needs.

Use of Submitted Feedback

By voluntarily submitting any feedback—whether related to service functionality, platform features, or general user experience—you grant Avorix a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, adapt, publish, translate, create derivative works from, distribute, display, and sublicense such feedback in any form and through any medium, without any obligation to compensate or credit you.

Communication Channels

You may contact Avorix through a variety of support and communication channels, including email, in-app messaging, phone support, or official social media accounts. Please refer to the ‘Contact Us’ section of these Terms for official contact details.

Formal Notices

All legal, contractual, or formally required notices must be sent via the official communication methods designated in these Terms or any written instructions provided by Avorix. Informal contact methods (e.g., social media messages) are not considered valid for legal purposes.

Respectful Communication

We expect all communications with our team members, partners, and other users to be respectful, lawful, and professional. Abusive language, harassment, threats, or inappropriate behavior of any kind may result in account restrictions or termination.